Erin Lickliter
Head of associate communications and engagement—Kroger
Sessions:Erin Lickliter is head of associate communications and engagement for Kroger, one of the world’s largest retailers with nearly half a million associates who serve over nine million customers across 35 states each day. In this role, she leads the company’s associate communications and engagement approach designed to connect associates to Kroger’s Purpose and business strategy, as well as enhance and protect the reputation of the organization. She guides a talented team at the corporate office, as well as an associate communications network in the company’s retail divisions and several key business units. Lickliter has more than 17 years of corporate communications and marketing experience with large organizations such as Omnicare, Fifth Third Bank and the University of Cincinnati. She joined Kroger in 2014 and has held several leadership roles on the associate communications team. In these roles, Erin partnered with business stakeholders and the HR leadership team to develop and implement strategic internal communication plans to improve the overall associate experience and promote Kroger as a best place to work, including culture, talent, hiring and retention, training and leadership development, total rewards, diversity and organizational change. She was named to her current role in 2017.