Kirsten Hamstra

Global social media manager—SAS

Sessions:

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• Empower employees to boost customer satisfaction—and your brand—online
  Track 2

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Kirsten Hamstra is the global social media manager for SAS, a leader in business analytics software. She championed the creation of SAS’ corporate social media team and leads a team of five to raise social media’s profile, engage SAS customers, build brand awareness, and influence SAS’ bottom line. Before SAS, Kirsten was on the digital and corporate reputation management teams at Edelman Public Relations in Chicago. Kirsten has a bachelor of arts in English from Emory University and a M.A.M.C. in Public Relations from the University of Florida. She has worked for CNN, Atlanta Magazine, Atlanta Press Club and John Wiley & Sons Publishing.